Contact information
Niels Döring
Everyones Deal
Kleinlugaerstr. 6
01259 Dresden
Germany
Phone: 01737915225
Email: everyonesdeal@web.de
1 General Questions
1.1 What is the difference between B-grade and warehouse stock?
B-grade products may have minor defects or come from returns, while warehouse stock consists of new, unused products.
1.2 How can I place an order?
To place an order, select the products you want, add them to your shopping cart, and follow the checkout instructions.
2 Shipping and Delivery
2.1 How long does shipping take?
Usually, delivery takes 3–5 business days, depending on your location and product availability.
2.2 Can I track my order?
Yes, after your order is shipped, you will receive a tracking number to follow your delivery status. Please note that the shipping confirmation email may end up in your spam folder, so check it if you don’t see the email in your inbox.
3 Returns and Exchanges
3.1 How can I return a product?
You can return a product within 14 days of receipt. Please contact our customer service to start the return process. Alternatively, you can use the return form in our cancellation policy for an easy return.
3.2 What if my product arrives damaged?
Please contact us immediately so we can assist you.
4 Payment
4.1 Which payment methods do you accept?
We accept various payment methods, including PayPal and Sofortüberweisung.
4.2 Is my payment secure?
Yes, we use SSL encryption to protect your payment information and ensure the security of your transactions.
5 Customer Service
5.1 How can I contact customer service?
You can reach us via email, phone, or through our contact form on the website. We are happy to assist you.
