contact

Niels Döring
Everyone's Deal
Kleinlugaerstr. 6
01259 Dresden
Germany
Phone: 01737915225
Email: everyonesdeal@web.de

1 General questions
1.1 1. What is the difference between B-stock and stock items?

B-stock products are products that may have minor defects or are returned, while stock items are new, unused products.

1.2 2. How can I place an order?

To place an order, select the products you want, add them to your shopping cart and follow the instructions to checkout.

2 Shipping and delivery
2.1 3. How long does shipping take?

Delivery time is usually 3-5 business days, depending on your location and product availability.

2.2 4. Can I track my order?

Yes, after your order has been shipped, you will receive a tracking number that you can use to track the status of your delivery. Please note that the shipping confirmation email may end up in your spam folder, so please check your inbox if you don't see it.

3 Returns and exchanges
3.1 5. How can I return a product?

You can return a product within 14 days of receipt. Please contact our customer service to initiate the return process. Alternatively, you will find a return form in our right of withdrawal, which you can use for a hassle-free return.

3.2 6. What happens if my product arrives damaged?

Please contact us immediately so we can help you.

4 Payment
4.1 7. Which payment methods do you accept?

We accept various payment methods, including PayPal and Klarna.

4.2 8. Is my payment secure?

Yes, we use SSL encryption to protect your payment information and ensure the security of your transactions.

5 Customer Service
5.1 9. How can I contact customer service?

You can reach us by email, phone, or via our contact form on the website. We are happy to assist you.